Aventi Warranty Policy

5 Years of Uncompromising Confidence

At Aventi, we believe true luxury extends beyond the timepiece itself—it’s in the experience of owning one. Every Aventi watch equipped with a Swiss-made movement is backed by our 5-Year Manufacturer’s Warranty, providing world-class protection and service, wherever you are in the world.

With our Global Concierge Service, we ensure that any covered issue is resolved with zero hassle, offering complimentary pickup, servicing, and return—because excellence shouldn’t stop at craftsmanship.

Warranty Overview

Swiss-Made Movements: 5-Year Manufacturer’s Warranty
Every Aventi watch equipped with a Swiss-made movement is backed by our 5-Year Manufacturer’s Warranty. This comprehensive coverage ensures your timepiece operates at peak precision and is free from manufacturing defects in materials and workmanship.

Key Benefits:

✔ 5 Years of Protection – Covers all manufacturing defects.

✔ Chronometer-Level Accuracy – Maintains a precision of ±3 seconds per day.

✔ Full Servicing for Defects – Complete servicing at no cost if a defect arises.

✔Global Concierge Service – Simplifies the repair process with complimentary pickup, servicing, and return.

Aventi A10 and A11 Movements: 2-Year Manufacturer’s Warranty

Our Aventi A10 and A11 models, featuring movements meticulously assembled in Hong Kong, come with a 2-Year Manufacturer’s Warranty. This warranty covers manufacturing defects in materials and workmanship, ensuring your piece meets the high standards you expect from Aventi.

Key Benefits:

✔ Global Concierge Service – Ensures hassle-free repair with pickup, servicing, and return.

✔ 2 Years of Protection – Covers all manufacturing defects.

✔ Global Concierge Service – Ensures hassle-free repair with pickup, servicing, and return.

No paperwork, no third-party service centers—just world-class support directly from Aventi.

How It Works – Our Concierge Warranty Process

Wherever you are, Aventi ensures a seamless, effortless service experience.

1. Contact Your Concierge

Reach out to your dedicated Aventi concierge or email aventi@aventi.com.

2. We Arrange Pickup

Aventi organizes secure, insured pickup from your location—wherever that may be.
A dedicated shipping kit ensures your watch is safely transported.

3. Servicing by Master Watchmakers

Your timepiece is serviced at our manufacture, with the highest level of craftsmanship.
If a manufacturing defect is found, the repair is completely covered under warranty.

4. Secure Delivery Back to You

Your watch undergoes strict quality control checks before being returned.
Aventi ensures safe and seamless delivery back to your hands.

From start to finish, we handle everything—so you don’t have to.

What’s Covered Under Warranty?

✔ Defects in materials and workmanship (case, movement, hands, dial).

✔ Movement performance – Chronometer-certified precision of ±3 seconds per day.

✔ All service costs for covered repairs.

✔ Worldwide pickup and return service – At no additional cost.

What’s Not Covered?

❌ Accidental damage – Including dropped sapphire cases, impact-related cracks, or shattered glass.

❌ Wear & tear – Scratches, strap aging, or discoloration from use.

❌ Unauthorized modifications or repairs – Any work performed outside of Aventi voids the warranty.

❌ Loss or theft – Aventi does not cover lost or stolen timepieces.

For any service outside of warranty, our concierge team is available to assist with repair solutions.

A Warranty That Moves With You

Your Aventi timepiece is designed to last generations—and so is your warranty.

✔ Fully Transferable – If you sell or gift your watch, the warranty moves with it.

✔ Easy Ownership Transfer – The new owner simply registers the watch within 30 days.

✔ Coverage Remains Valid for 5 Years – From the original purchase date.

An Aventi timepiece is a lasting investment—our warranty ensures it stays that way.

Have Questions? Need Assistance?

Contact your Aventi concierge directly or email aventi@aventi.com.